We understand that sometimes plans change. Here’s how we handle cancellations and refunds:

• Cancellations: You may cancel your order within 2 hours of purchase by contacting us directly. After this window, cancellations may not be possible as orders are processed quickly.

• Refunds: If your order arrives damaged or defective, we will gladly offer a replacement or a full refund. Please notify us within 3 days of receiving your order with photos as proof.

• Digital Products (if any): Digital storybooks are non-refundable once downloaded or accessed.

We aim to ensure your satisfaction and will do our best to resolve any issues.